Privacy Policy

We collect personal data you provide directly, such as name, email, and contact details when you register for our services, subscribe to our newsletter, or contact us. We also automatically collect technical data like IP address, browser type, and device information through cookies and similar technologies to improve our website and services. Additionally, we may collect performance and movement data from integrated sensors in our athletic environments, strictly for physiological analysis and service optimization.

Your personal data is used to provide, maintain, and improve our services, including processing your requests and personalizing your experience. We use collected performance telemetry and biomechanical data to deliver our core service of neuromuscular correction and kinetic modeling. We may use your contact information to communicate with you about service updates, security alerts, and support messages. With your consent, we may send you promotional communications about new features or research. We also use data for analytics, fraud prevention, and to comply with legal obligations.

We do not sell your personal data. We may share information with trusted service providers who assist in our operations (e.g., hosting, analytics, payment processing) under strict confidentiality agreements. We may disclose data if required by law, to protect our rights, or in connection with a business transfer like a merger or acquisition. Aggregated, anonymized data that cannot identify you may be shared for research or statistical purposes to advance biomechanical science.

We implement appropriate technical and organizational measures, including encryption and access controls, to protect your data against unauthorized access, alteration, or destruction. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Performance and sensor data is retained for analysis to support ongoing physiological optimization and is securely archived or anonymized after the service period ends.

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, delete, or restrict its processing. You can object to certain processing and request data portability. You may opt-out of marketing communications at any time by using the unsubscribe link. You can manage cookie preferences through your browser settings. To exercise your rights, please contact us at privacy@bio-kinetic.ca.

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at:
Bio-Kinetic Research Labs
600-1285 West Broadway, Vancouver, BC V6H 3X8
Email: privacy@bio-kinetic.ca
Phone: 380.879.0947
This policy is effective as of 2024-01-01 and may be updated periodically. The latest version will always be posted on our website.